Privacy Policy

Last updated: June 2026

Control Tower ("we", "us", "our") is committed to protecting your privacy. This policy explains how we handle personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). It applies to this website and to our dealings with clients and enquirers.

What we collect

We only collect personal information that is reasonably necessary for our business. This may include:

• Contact details you provide, such as your name, email address, phone number and company, when you submit an enquiry form or email us.
• Information you share with us during a project or engagement.
• Technical and usage information collected automatically when you visit this site, such as your IP address, browser type, pages viewed and referring pages, through analytics tools.

How we use it

We use personal information to:

• Respond to your enquiry and communicate with you.
• Provide, manage and improve our services.
• Understand how the site is used and improve it.
• Meet our legal and record-keeping obligations.

We do not sell your personal information.

Cookies and analytics

This site may use cookies and similar technologies, including analytics tools such as Google Analytics, to understand site usage. You can control cookies through your browser settings. Disabling cookies may affect how parts of the site function.

Disclosure

We may share personal information with trusted third parties who help us operate our business and deliver services, such as hosting, email, analytics and advertising platforms. These providers may store or process data outside Australia. We take reasonable steps to ensure they handle your information appropriately. We may also disclose information where required by law.

Storage and security

We take reasonable steps to protect personal information from misuse, loss and unauthorised access, and to destroy or de-identify it when it is no longer needed.

Confidentiality of client information

We treat our clients' information and the details of our engagements as confidential. We do not publish client names or campaign details without permission.

Access and correction

You can ask us what personal information we hold about you and request that it be corrected. Contact us using the details below and we will respond within a reasonable time.

Complaints

If you have a concern about how we have handled your personal information, please contact us first so we can address it. You may also contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

Changes to this policy

We may update this policy from time to time. The current version will always be available on this page.

Contact

For any privacy question or request, email hello@controltower.com.au.

This policy is provided for general information and does not constitute legal advice.